If you would like to return an item/s to Fish Zone. You must contact or email us within 7 days of having received the item/s.Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

The refund and return policy has been designed to give you the opportunity to return an item which you decided is not right for you. Once you have received your item and you decide to return it, you can do so using a shipping method of your choice. Because we have already paid for the shipping cost, we are unable to refund you the shipping cost.

Any item returned must not have any signs of wear or damage when received at the warehouse. Items must still be in their original condition (brand new) as when it was shipped off to you.

 Refunds will only be considered after inspection at the warehouse. Then only will your invoice amount, minus the shipping cost, be refunded to you if the above criteria are all met.

Please note, this return policy is only valid for the first 7 days from the delivery date. Thereafter no return/refund requests will be considered.

In the event of the item being repaired or replaced under the manufacturer’s warranty the transport costs will be refunded and the new item will be sent to you free of charge.

If You would like a Refund we will deducted R85.00 from your refund to contribute towards transport costs. Refunds will be paid to you within 5 working days by which ever method you used to pay for the goods. Items must be returned in the original packaging and in the same condition You received them in.